SERVICE GOALS
Service Commitment
Through standardized, differentiated, and value-added services, we help customers improve their efficiency, reduce costs, increase customer profitability and product value, build the brand competitiveness of Newamstar’s service, and lead the industry service trends.
Diagnostic Report
Newamstar’s service engineers participate in the processes of customer’s production and equipment maintenance in stages, carefully study the operation quality and problems of the customer equipment, evaluate the equipment objectively and neutrally, and provide reasonable and detailed analysis reports and optimization suggestions.
Technical Updates
With the continuous innovation and development of equipment and the application of new technologies and new functions, Newamstar will help you keep pace with the technological innovations for your equipment and strive to keep your equipment up-to-date so that you can achieve higher efficiency and lower energy consumption.
Repair
Newamstar’s service engineers provide technical consultation and on-site troubleshooting for customers around the clock. For difficult issues, we will organize experts to diagnose the cause of the malfunction. Global remote services can be achieved through remote operation and maintenance systems. We will quickly respond to each of your service needs.
Maintenance Program
Attaching importance to product safety and standardizing the maintenance of equipment maintain a good operating condition of the equipment and avoid unnecessary risks. Based on different site conditions and methods, Newamstar Packaging Machinery Co., Ltd. provides customized maintenance programs for customers.
WHAT CAN WE DO
Our Company Service
Adhering to the corporate mission of “Helping customers build an ideal factory,” Newamstar Packaging Machinery Co., Ltd. builds a service that “Surpasses customer expectations and exceeds industry standards” with quick response, professional technology, and considerate service attitude, and creates value for customers wholeheartedly.
On-Site Service
Adapting to local conditions to provide personalized and considerate services are the consistent pursuit goals of Newamstar. Its Engineering Center has a professional and excellent engineering design and installation commissioning team to ensure the smooth implementation of the project.
TAILOR MADE
Provide You Complete Solution
Since its founding, Newamstar Packaging Machinery Co., Ltd. under the concept of “Driving development through innovation and winning the market with quality”, has been providing global customers in the five fields of beverages, dairy , liquors, condiments and daily chemicals with complete sets of intelligent equipment and comprehensive solutions for water treatment, pre-distribution, blowing, filling, secondary packaging, handling robots, intelligent stereo warehouses, etc.
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